Automate 87% of Your Customer Support Conversations in 1 hour
Get your secure, multilingual customer support AI tailored to your business processes and policies, and seamlessly integrated within your customer support software.
Our Results
We have helped many companies like yours to become customer service superstars. Our technology automates even the most complex customer experience scenarios, meaning that human agents’ time can be focused where it matters most.
We guarantee you’ll see a major surge in productivity and efficiency, as your team will be able to handle more queries more quickly, and with fewer errors. Plus, your customers will enjoy getting the help they need instantly, resulting in happier faces and better reviews for your business.
20s
Average resolution time
60%
of users refused human help
81%
Instant automatic replies
x5
Team productivity
+28%
Customer satisfaction
x2
Response speed
“Many businesses are encountering the same issue these days. They are trying to solve large-scale tasks with an outdated approach. Instead of resolving customer support issues by hand, it is better to let artificial intelligence handle them. That is why we are always ready to help businesses with a contemporary solution in the form of an AI smart chatbot. It does all the work instead of a human, doesn’t need a salary, and has no need for days off.”
Eli Braginsky
Founder and CEO MetaDialog
“The jiji.ng team implemented a traditional intent-based approach to customer support automation. They had a very precise flow to follow due to internal policies. We had to match them, enabling the team to have the flexible solution they needed.”.
Eli Braginsky
Founder and CEO MetaDialog
“Fozzy hadn’t used AI-based solutions before, and had only used the manual approach for customer support. But their willingness to cooperate allowed us to implement the most appropriate solution to cover their business needs.”
Eli Braginsky
Founder and CEO MetaDialog
Key Features
Connect Websites, Databases and APIs
Easily connect any data source with MetaDialog in real time.
Works in Any Language
We speak every language fluently. For real.
Custom Flows and Replies
Customize the responses to fit what you need.
Flexible Escalation Rules
Always escalate an angry conversation to a human? You can do that!
API-First
Add a seat in your Zendesk, Intercom or another support software and MetaDialog AI will be ready to step in.
Save 87% of your customer support costs in 1 hour with MetaDialog
Works With Any
Customer Support Software
Zendesk
Automate repetitive tasks and collect Zendesk tickets with AI Engine.
Intercom
Enhance customer interactions through AI Engine integration.
Zapier
With Zapier, you can connect Generative AI with any tool you use.
Facebook Comments
Engage with your customers more directly.
Facebook Messenger
Automate your customer communication via messenger.
Telegram
Benefit from 1:1 messages, bulk messages, and message tracking.
Working With Something Else?
We also work with other integrations; you can find the full list here
Pricing
No setup fee, no annual contracts, pay as you go!
StartUP
$29
Number of dialogues limited to 500 monthly
Cost of one resolved* dialogue – $1.20
Includes:
ScaleUP
$299
Number of dialogues is unlimited
Cost of one resolved* dialogue – $1.00
Includes:
* Dialogues in which the customer requested to be transferred to a human operator, or where the system automatically determined that it could not resolve the issue and transferred the chat to another operator, are excluded from the charge.
** The number of training documents and pages is virtually unlimited on the principles of reasonable use.
Save 87% of your customer support costs in 1 hour with MetaDialog
Case Studies
Have Questions?
Integration takes 2-5 hours, depending on how much content is available.
Absolutely not – the only thing you need to do is import your data into the system. The rest is done automatically.
Any textual content can be imported, including CRMs, databases, and even simple docs.
A custom chatbot for your website, Facebook messenger, Instagram, Whatsapp, Telegram, and many more!
Our system is fully automated, and integration is super easy!
We have a simple pricing model based on questions asked. Please refer to our Pricing page to learn more.
Still Have Questions?
Visit our FAQs page to learn more!