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Virtual Receptionist Overview: Benefits and Best Practices
Firms often face situations where potential clients call after hours. There are two…
Hugh O’Neal
June 12, 2025
Business
Customer Experience
Customer Service
Improving Customer Satisfaction (CSAT) Scores with Generative AI
Building customer relationships is just as critical as marketing promotion or cost optimization….
Hugh O’Neal
June 6, 2025
Automotive
Chatbots
Engineering & AI
AI Voice Cloning: What It Is and How It Works?
Voice cloning is one of the most advanced artificial intelligence (AI) technologies. Such…
Hugh O’Neal
May 29, 2025
Automotive
Chatbots
Software AI development
ChatGPT is Better Than DeepSeek, How Do They Compare?
Artificial intelligence is discussed a lot these days. It’s mentioned on TV, on…
Hugh O’Neal
May 22, 2025
Customer Service
Retail
Sales
How AI is Revolutionizing the CPG (Consumer Packaged Goods) Industry?
According to Towards Packaging, the global consumer packaged goods (CPG) market is expected…
Hugh O’Neal
May 16, 2025
Automotive
Business
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Guide to Multi-Agent Systems: Types, Applications and Benefits
AI today isn’t just about one system excelling at a single task. It…
Hugh O’Neal
May 9, 2025
Business
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Customer Experience
Customer Service
How do AI Agents Handle Complex Customer Inquiries
Customer inquiries are a window into what your clients are thinking. When someone…
Hugh O’Neal
May 2, 2025
Chatbots
Healthcare
Marketing
How AI Appointment Scheduling Changing in Healthcare
Modern medicine is based on patient comfort, but standard methods of scheduling an…
Hugh O’Neal
April 25, 2025
Business
Chatbots
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Real Estate
How AI is Revolutionizing Property Management?
AI is stirring up things in the real estate industry. AI property management…
Hugh O’Neal
April 18, 2025
Customer Experience
Customer Service
AI Trends Driving Conversational Experiences For Customers
AI is not here to take our jobs away—it is here to strengthen…
Hugh O’Neal
April 11, 2025
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