Engineering & AI

The ChatBot Arena, a benchmarking portal for language models, has featured a “gpt2-chatbot”,…
Hugh O'Neal
June 14, 2024
Explore OpenAI's GPT-4 Transformative Impact on Businesses
We live in a time of global dynamics, where businesses face significant challenges…
Hugh O'Neal
May 31, 2024
How Generative AI Is Transforming Customer Service
The emergence of generative artificial intelligence is profoundly transforming client service. Firms use…
Hugh O'Neal
May 24, 2024
What Is GPT-4, and What Is It Capable Of?
Artificial intelligence does not stand still — the development of a new example…
Hugh O'Neal
May 17, 2024
The Transformative Impact of Gen AI in Banking and Financial Services
In modern banking, generative artificial intelligence (genAI) has become a catalyst for transformation….
Hugh O'Neal
May 7, 2024
How Actually Using AI for Customer Support Agents?
AI profoundly influences the daily operations of customer service agents—it reduces workload and…
Hugh O'Neal
April 18, 2024
How Conversational AI Transforming the eCommerce Industry
The ecommerce sector has grown exponentially over the past decade, with online retail…
Hugh O'Neal
April 5, 2024
A Guide to Measuring ROI of Generative AI Investments
Generative AI has become a sensation in the business realm. It makes headlines…
Hugh O'Neal
April 3, 2024
Generative AI for Enterprise: Benefits and Limitations
Generative AI could transform how today’s companies function, innovate, or interact with customers….
Hugh O'Neal
March 27, 2024
A CIO and CTO Guide to Generative AI
Breakthrough discoveries frequently make news in the rapidly evolving field of generative AI….
Hugh O'Neal
March 21, 2024
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