Customer Service

AI for Customer Experience (CX): A CMO Guide to AI
In the swiftly shifting landscape of 2024, the Chief Marketing Officer (CMO) faces…
Hugh O'Neal
March 18, 2024
Customer Support Executive Interview Series
Lindsay’s LinkedIn: https://www.linkedin.com/in/lindsaylebensohn/ Welcome to our Customer Support Interview Series. Throughout the series…
Martin Sorohan
October 3, 2023
AI for Customer Experience (CX): A CMO Guide to AI: image 1
Exceptional customer service sets you apart in the competitive fintech landscape. Around 33%…
Hugh O'Neal
September 11, 2023
AI for Customer Experience (CX): A CMO Guide to AI: image 2
Good customer service is very important to modern organizations. The firm expands, and…
Todd Chapman
July 27, 2023
The Golden Metrics: 5 KPIs Every Customer Support Leader Should Keep an Eye On
Introduction: In all industries, whether selling a service or a product, one factor…
Martin Sorohan
July 4, 2023
Metadialog
Artificial intelligence research is surrounded by speculation, apprehension, and rumors. All facets of…
Todd Chapman
March 13, 2023
AI for Customer Experience (CX): A CMO Guide to AI: image 3
When you order delivery of goods, what is vital to you? Most people…
Hugh O'Neal
February 15, 2023
AI for Customer Experience (CX): A CMO Guide to AI: image 4
Every year, artificial intelligence plays an increasingly important role in the routine activities…
Todd Chapman
January 26, 2023