Welcome to MetaDialog
More and more organizations are realizing the importance of quality over quantity when it comes to customers. Loyal clients are less likely to leave you for a competitor and more likely to recommend you. As a result, your company grows at a lower cosе. All this sounds nice, but it is not easy to earn
Continuous improvement in the customer experience is vital as it is one of the determinants of a company’s profitability. It’s realistic to expect sales increases of 20% or more of a company’s total revenue through superior customer service. Fortunately, there are many tactics you can try to improve your team’s performance. From implementing a quality
Customer service experience is the client’s perception or opinion of the support a company provides during and after the purchase cycle. A well-thought-out marketing campaign helps you sell more, but a good customer experience is a magnet that will keep your clients coming back, bringing more leads. It can make or break a business and
Revolutionize the way you interact with customers.
The popularity of conversational AI is growing, not only for business purposes but also in everyday lives. When computers communicate with people, engineers must do their best to make this interaction look like a human. Whether you’re chatting with a chatbot, answering an automated email, or chatting with a virtual assistant, invisible computers work hard
Are you planning to create a chatbot for your company or want to learn more about them? Then you are in the right place. This blog will tell you everything you want to know about chatbot use cases. A chatbot is a computer program that mimics a human conversation or «chatter» through text or voice