Hugh O'Neal

Hugh O'Neal

Hugh O'Neal is a software developer with 8 years of experience. He started his career with a junior position in a small start-up and grew to a high-class specialist thanks to his dedication and non-standard approach to solving problems. Hugh established himself as a developer with excellent time-management and creative problem-solving skills. He pays attention to details and follows new trends. He is constantly developing and expanding the scope of his knowledge. Thanks to the ability to communicate with team members and understand processes, one of the directions of his work, besides software development, is the hiring of teams. Hugh successfully selects members with different skills and coordinates the work to implement projects of any complexity.


Key Differentiator of Conversational AI
  • March 29, 2023

Conversational AI uses machine learning to communicate with users in a friendly and natural way. What matters most is how your organization will benefit from this technology. You may learn more about the ideas and usages of this innovative idea in this article, giving you a more apparent notion of what is a key differentiator

Automation in Banking: Vital Considerations About Technology
  • March 26, 2023

Every bank that wants to strengthen its position in the fiercely competitive financial services industry must be able to rapidly and effectively serve a client. This skill is no longer a perk but rather a need. To compete with the top leaders, businesses must launch new services and products on schedule and react swiftly to

AI for Healthcare: A Way to Revolutionize Medicine
  • March 22, 2023

Artificial intelligence in healthcare is one of global medicine’s most fundamental contemporary developments. The first appearance of brand-new drugs, radical redesigning of the procedure of diagnosis, and other advancements in medical service are all now possible through the use of AI for healthcare, which is also lowering the expenses of operating facilities. What is AI

What Is a Chatbot: Things You Should Know
  • March 03, 2023

When a person visits a website, whether an online store or a portfolio with a list of services, it’s crucial to prevent them from leaving soon, dissatisfied, and with many unanswered questions. People might need help with product selection advice and site navigation assistance. You might need to lead data collection to draw potential customers

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The importance of marketing and support departments joint work
  • February 25, 2023

Customer service is one of the most crucial components of a comprehensive marketing plan. To keep leads satisfied, a robust client service program can assist you in converting them into paying clients. According to studies, if people have a good customer experience with your service, around 80% of them will make another purchase. Therefore, it

Importance Of Customer Service In Logistics: How To Avoid Major Problems?
  • February 15, 2023

When you order delivery of goods, what is vital to you? Most people appreciate the fast shipping, low prices, and good logistic customer service (CS). In today’s time, when there is significant competition in most markets, leads are becoming increasingly attentive to client interaction. They try to find a reliable partner who invariably understands their

Chatbots For Utilities: Benefits and Use Cases
  • February 10, 2023

Utilities are all companies involved in the production, transportation, distribution, and commercialization of resources such as electricity, gas, and water. We are entirely dependent on the work of such organizations at home and work. Consumers know this just as well as service providers. They strive to offer the best service with chatbots for utilities. As

Insurance automation: features and benefits
  • February 06, 2023

According to a PwC study, 41% of users plan to change their insurance company due to needing more necessary digital features. On the other hand, this business lags far behind other industries in implementing insurance automation and AI-ruled techniques. A large volume of unstructured documents and strict rules slow the adoption of advanced technologies in