Hugh O’Neal
Hugh O’Neal is a software developer with 8 years of experience. He started his career with a junior position in a small start-up and grew to a high-class specialist thanks to his dedication and non-standard approach to solving problems. Hugh established himself as a developer with excellent time-management and creative problem-solving skills. He pays attention to details and follows new trends. He is constantly developing and expanding the scope of his knowledge. Thanks to the ability to communicate with team members and understand processes, one of the directions of his work, besides software development, is the hiring of teams. Hugh successfully selects members with different skills and coordinates the work to implement projects of any complexity.
One of the biggest challenges for any organization is providing good customer service…
More and more organizations are realizing the importance of quality over quantity when…
The traditional way of serving customers fails to meet the ever-changing expectations of…
Continuous improvement in the customer experience is vital as it is one of…
Quality customer service software will put your help desk in the best position….
As we dive into the world of technology and digitalization, it is essential…
Customer service experience is the client’s perception or opinion of the support a…
The popularity of conversational AI is growing, not only for business purposes but…
Effective communication and excellent communication experience are at the forefront of chatbot development….
It’s the 21st century, and there are myths revolving around bots taking over…
Machine learning (ML) is a breathtaking branch of artificial intelligence (AI), and it…
